HELP
Common questions
Frequently Asked Questions
Everything you need to know about JigPuzzle.
Is JigPuzzle completely free?
Yes! JigPuzzle is 100% free to play. There are no paywalls, microtransactions, or premium currencies.
How does saving work?
Your progress is saved directly in your browser's local storage. As long as you don't clear your browser data or use Incognito mode, your unlocked levels and star ratings will remain the next time you visit.
Can I play on my phone?
Absolutely. JigPuzzle is fully optimized for touch constraints on iOS and Android devices. For the best experience, we recommend playing in landscape mode for larger puzzles.
How do I earn 3 stars?
Stars are awarded based on how efficiently you solve the puzzle. Every level has a "Perfect Move Count" equivalent to the number of tiles. If you solve it within 1.5x of the perfect count, you'll earn 3 stars!
I lost my progress!
Because we do not use accounts, progress is tied to the specific browser and device you played on. If you switched laptops, used a different browser, or cleared your cookies, your progress will reset.